Important Update: New Hours Start September 18th!

This past Spring, we conducted a survey with many of you to understand what days and hours would work best for our community. Some of the feedback we heard included:

  • Add more days and more hours.

  • Make hours more consistent each day of the week.

  • 42% of our guests would prefer to shop between 9-12. There is also a strong preference (36%) for evening hours.

  • Many requested we open earlier. They liked 10 am so that they didn’t have to line up too early.

  • Many wished they didn’t have to wait until 1:00 to shop.

Over the past few months, the staff has been discussing how we can better serve folks and how to meet the increased demand.

To meet the needs of our community we have decided to pilot a change of our hours.

Starting Monday, September 18th the Community Market will now open at 10 am along with the Kindness Café and Community Resource Hub. This will mean that when our doors open at 10 am, shopping will begin immediately. In addition, our evening hours will now be on Tuesday and Thursday instead of Monday and Thursday.

Beginning, Monday September 18th, the Community Market hours will be as follows:

Monday 10am – 4pm

Tuesday 10am – 7pm

Wednesday 10am – 2pm

Thursday 10am – 7pm

This change adds 6 additional shopping hours to each week. Many holidays fall on Mondays, so we wanted to shift our long day from Monday to Tuesday. This way we can offer more consistent hours and opportunities for our community to shop throughout the week. 

We recognize that these changes will bring some challenges. We appreciate your patience as we work through the kinks and welcome your continued feedback.

Ballard Food Bank